VoIP

Activate/Deactivate Call Forward NO ANSWER/UNAVAILABLE

By |March 4th, 2015||0 Comments

Forward all your incoming calls to a different extension, or phone number (such as your home, office, friend’s house, or cell phone).

*52 Call Forward NO ANSWER/UNAVAILABLE—Activate (FORWARDS CALLS AFTER A DETERMINED AMOUNT OF RINGS)
1. Enter extension you want to activate Call Forward on NO ANSWER/UNAVAILABLE, press #.
2. Enter phone number calls will be forwarded to, press #.

*Call […]

Activate/Deactivate Call Forward BUSY

By |March 4th, 2015||0 Comments

Forward all your incoming calls to a different extension, or phone number (such as your home, office, friend’s house, or cell phone).

*90 Call Forward BUSY—Activate (FORWARDS CALLS WHEN EXT. IS BUSY)
1. Enter extension you want to activate Call Forward BUSY, press #.
2. Enter phone number calls will be forwarded to, press #.

*Call Forward BUSY can […]

Activate/Deactivate Call Forward ALL

By |March 4th, 2015||0 Comments

Forward all your incoming calls to a different extension, or phone number (such as your home, office, friend’s house, or cell phone).

*72 Call Forward ALL—Activate (FORWARDS ALL CALLS)
1. Enter extension you want to activate Call Forward ALL, press #.
2. Enter phone number calls will be forwarded to, press #.

*Call Forward ALL  can also be activated by:
1. Press […]

User Intercom

By |March 3rd, 2015||0 Comments

VoIP phones can double as intercoms.

*80+Extension—Intercom prefix.
Allows user intercom with any extensions dialed after the feature code.
8000—Page ALL
Allows user to one-way page (broadcast to all extensions defined in the 8000 group).

Activate/Deactivate Call Waiting

By |March 3rd, 2015||0 Comments

Call Waiting lets you take an incoming phone call while you are already on the phone. This feature places your first call on hold while you answer the second incoming phone call. If call waiting is not enabled, the second incoming call will be directed to your voicemail.

*70 Call Waiting—Activate
*71 Call Waiting—Deactivate

Activate/Deactivate DND (Do Not Disturb)

By |March 3rd, 2015||0 Comments

When activated, the DND (Do Not Disturb) feature sends all your incoming calls to your voicemail.

*78 DND—Activate
*79 DND—Deactivate

Basic VoIP Phone Troubleshoot

By |February 19th, 2015||0 Comments

If you are experiencing:
Static on phone.
Cannot make a call.
Cannot receive calls.
Calls sound too loud or too far.
Try the following steps:
1. Unplug the phone server for 10 seconds.
2. Plug the phone server back in.
3. Wait 2-3 minutes.
If this doesn’t work, call us at (915) 832-0100 opt. 3